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Lake Land College is a member of the National Council for State Authorization Reciprocity Agreement (NC-SARA). Students taking online classes at Lake Land College who are from out-of-state should attempt to resolve any issues or complaints with the college first. If after following the college’s process for addressing Student Concerns and Grievances, an issue cannot be resolved internally, you may file a complaint about Lake Land College with the Illinois Community College Board. If you are a student living out of the State of Illinois you may also file your complaint with the state in which you reside (see Student Complaint Information by State).